| Event Information | When you migrate Microsoft Mail users to Microsoft Exchange Server, this
event id along with an event 7000 from the same source may found in event
viewer.
CAUSE:
These events usually occur when the user being migrated has the Microsoft Mail
Windows client open; this locks the mail message file (MMF) located on the
Microsoft Mail postoffice.
These events can also occur if the password written to the mail message file (MMF)
is different than the account password on the Microsoft Mail Post Office.
Note: This situation can occur if the Mail Administrator recovers the users
password and performs a migration before the user logs into the Microsoft Mail
client to synchronize the mmf password to the recovered password on the Post
Office.
RESOLUTION:
To resolve this problem:
a. Ensure all users being migrated have logged off the Microsoft
Mail client prior to migration.
b. Ensure all users that have had their password recovered by the
Microsoft Mail Administrator program have logged on and off the Microsoft Mail
client prior to migration to ensure the password on the mmf is synch- ronized to
the recovered password on the Post Office.
For more information click on the following MS articles. |