| Event Information | CAUSE:
This Warning event indicates that messages are getting trapped in the message categorizer. The message categorizer is a component of the advanced queuing engine that sends Lightweight Directory Access Protocol (LDAP) queries to the global catalog server to perform directory lookups.
This Warning event may be caused by the following circumstances.
When you have not configured your file level antivirus application to exclude specific Microsoft® Exchange Server directories from the scanning process.
When you are not using the most current version of your Exchange-aware antivirus application.
RESOLUTION:
To resolve this error, do one or more of the following:
1. Make sure that you have correctly configured your file-level antivirus application to exclude specific Exchange Server directories. For a description of the folders that you should not include when scanning Exchange servers, see Knowledge Base article 823166, Overview of Exchange Server 2003 and antivirus software.
2. Make sure that you are running the most current version of your antivirus application software. |
