| Event Information | According to Microsoft:
CAUSE:
This is a generic error message from the cc:Mail Export program. This error message is generated by the cc:Mail Export program and the connector is only displaying it in the Event log. There are several reason why this error message may be generated:
1. The Postoffice tab on the cc:Mail connector has invalid information.
2. The Exchange service account does not have access to the cc:Mail postoffice.
3. The cc:Mail postoffice is fragmented and/or damaged.
4. Exchange Server has been installed to a directory path that has a space in it.
5. Dirsync has not run and successfully completed against this cc:Mail postoffice.
RESOLUTION:
To resolve this problem, do one of the following:
1. Ensure that the cc:Mail connector Postoffice tab is correctly configured. Refer to the Exchange 5.0 "Whats New Guide" to for more information.
2. If the cc:Mail Postoffice is on a Windows NT Server, follow normal access right troubleshooting procedures to correct the problem. If the cc:Mail Postoffice is on a NetWare server, ensure that Gateway Services for NetWare (GSNW) is configured correctly.
3. Have the cc:Mail Administrator perform routine maintenance against the postoffice.
4. Ignore this error message until the first dirsync cycle with the cc:Mail postoffice has completed. This error message appears because the Export utility is trying to Export information from a postoffice definition that does not yet exist.
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