| Event Information | CAUSE:
The cc:Mail Export.exe program is not finishing exporting a message with a
PC Paintbrush (PCX) attachment.
WORKAROUND:
To work around this problem: 1. On the Exchange Server computer, check the
Exchsrvr\Ccmcdata\Bad folder. Open several of the files located there with
Notepad and confirm that they are all from the same user (or are copies of the
same message). 2. Locate the message in the cc:Mail post office queue that
corresponds to the files from the Exchsrvr\Ccmcdata\Bad folder. 3. After you
locate the problem message in the queue, forward it to another cc:Mail mailbox,
and delete it from the cc:Mail post office queue. 4. Restart the Microsoft
Exchange Connector for Lotus cc:Mail. The queued messages should now be sent
from cc:Mail to Exchange Server.
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