| Event Information | When you move a mailbox from a Microsoft Exchange Server 5.5 computer to a Microsoft Exchange 2000 computer or to a Microsoft Exchange Server 2003 computer, you may receive the following error message:
Error: Opening destination mailbox.
CN=DDD R1,OU=Recipients,DC=dune,DC=com:
The information store could not be opened.
The MAPI provider failed.
MAPI 1.0
ID no: 8004011d-0289-00000000
In addition, this event ID messages may be logged in the Application event log along with event id 9548 from msexchangeis and 1022 from msexchangeis mailbox store.CAUSE
This problem can occur if the disabled Microsoft Active Directory directory service user account that is associated with the mailbox does not have an msExchMasterAccountSID attribute.
For more information about resolution click on the link to microsoft document given below. |